Wanda Chang

INDUSTRIAL SALES EXPERT with proven ability to capitalize on market opportunities and optimize sales revenue in competitive markets.
* Broad technical knowledge of manufacturing processes, product applications, engineering protocols, and manufacturing capabilities.
* Effective communicator with genuine talent for building long-term relationships with executive decision-makers, purchasing agents, and vendors.
* Dedicated team worker with ability to work collaboratively to solve problems, build consensus, and consistently achieve revenue goals.

CURRENT (Confidential) – Employed with one of the largest industrial designers in the United States as outside sales representative:
* Hired to develop untapped high-tech market. Conduct market research and develop strategies to drive new business development.
* Create sales presentations and use a consultative approach to sell company products and services.
* Provide customer service, product training, and technical support.
* Design and engineer mechanical parts to resolve specific customer problems.
* Successfully maintain sales margins of 46%.
* Actively involved in promotional planning and trade show representation.
* Revitalized territory and drove 3-fold volume increase (from $99,000 to $306,000).
* Initiated partnership with Worldwide Tools and developed it into a "Top Ten" account.
* Implemented account penetration strategies that fostered 24% growth.
EARLIER EXPERIENCE – Worked as member of inside sales team. Actively supported outside sales activity and managed the prospecting database:
* Played key role in achieving company's highest-ever territory sales growth (33%).
* Monitored sales process to ensure optimum margins and profits.
* Developed new record keeping system that was adopted for use company-wide.

COLLEGE DEGREE: Bachelor of Science, General Science
PROFESSIONAL DEVELOPMENT
* Professional Selling
* Machrotech Polyseal School (hydraulic seal design and application)
* Knock Your Socks Off Sales
* Professional Management Development Program

Extensive international travel experience (Asia, Europe, North Africa, and North America). Trilingual; fluent in English, Spanish, and German.

Advanced user of Macs, PCs, and applications such as MS Office (Word, Excel, Access, PowerPoint), AutoCAD LT, and MS Project.

Wanda Chang
E-mail: jobseeker@careerfolios.com
Telephone: 555-555-5670

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VP GLOBAL MARKETING with record of success in sales leadership, operations, staff motivation, team building, and new business development. Results-oriented manager with proven ability to consistently exceed sales and revenue goals.
Developed comprehensive sales and marketing strategy for major POS software provider.
Directed the creation of marketing materials, press releases, and trade journal advertising campaigns to drive sales.
Managed sales and customer service delivery for automotive replacement glass distribution centers.
Supervised internal sales and customer service for national sundry program with a distribution network of 65.
HRF INDUSTRIES – Seattle, Washington
VP Global Sales and Marketing (9/07-Present)
Directed the global marketing of hardware and point-of-sale software. Led sales team, supervised international sales manager, and oversaw seven account managers. As member of executive team, directed business operations, managed budgets, and handled critical negotiations with key global accounts.
Played a key role in building an e-commerce network.
Directed international marketing launch of new Windows POS program.
Developed team-based selling and servicing strategies for major accounts.
HEDRO SERVICES – Spokane, Washington
Market Manager (2004-2007)
Directed sales management functions for three branches with annual sales volume of $11 million. Handled collections, pricing, and P&L management. Supervised marketing activities at all three locations.
Supervised inside and outside sales teams.
Opened new distribution center and developed it into one of top three (out of 120) in the nation.
Twice recognized as Manager of the Year.
Received multiple awards for sales and market performance.

Supervisor, Sundries Purchasing (2000-2004)
Managed sundry program that supported 120 branch locations. Oversaw purchasing, distribution, invoicing, and operations. Analyzed daily inventory transactions and collaborated with systems group on a daily basis.

EARLIER EMPLOYMENT – Two years' experience in commercial real estate sales.

B.S. Business Administration – University of Washington
A.S. Computer Information Systems – Seattle Community College
Face-to-face Selling Skills
Supervisor Workshop
Involvement Management
Managing Interpersonal Relationships