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CM manager with extensive business experience, seven years in product
data management, and a record of success in project management. Skilled
in configuration identification and control, standards and procedures
development, release management, configuration status accounting,
configuration auditing, and CM training / advocacy. |
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Expert ability to develop and implement configuration management
plans and procedures in a fast-paced, high-pressure environment.
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Dedicated team leader with well-developed communication and presentation
skills.
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In-depth knowledge of ISO 9000 and SEI CMM standards.
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Solid international background and network of worldwide contacts.
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Technical Expertise: Canvas; Fox and Unix-based databases; Microsoft
Access, Work, Excel and Project.
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ABC AMERICA, INC. - Portland, Oregon
Configuration Control Coordinator (2008-Present)
Coordinate configuration management services for 400 customers at 9,000
sites. Maintain integrity of software deliveries, control software libraries,
and establish baselines. Work closely with Quality Assurance staff and oversee
internal audits. Supervise staff of three and provide training in CM processes,
standards, and procedures. Provide customer support and travel to customer
sites as needed. Developed programs that saved ABC millions of dollars.
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Developed ABC's first configuration management programs. Recruited/hired
staff, created policies, and developed benchmarks that
are used worldwide.
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Support a variety of products, including SONET, ASYNC, TRANSPORT, and
ACCESS.
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Oversee 1,500 ECN implementation projects annually.
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Manage large modification projects for companies such as Bell Atlantic,
NYNEX, SW Bell, PAC Bell, and GTE.
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International Marketing Manager – Coordinated international marketing
functions in the Near East. (Remante Corporation, New York, New York,
4 years)
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Customs Administrator – Calculated import tariffs and freight costs.
Approved invoices and maintained ongoing communication with the US
government, customs brokers and freight forwarders. (Nerco Ltd., Los
Angeles, California, 3 years)
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Bachelor of Arts – University of Portland, Portland, Oregon
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Executive Management – Portland State University, Portland, Oregon
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Project Management – ABC America
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Information Technology Courses – ABC America
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