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| VP MARKETING / SALES with record of success
in sales leadership, operations, staff motivation, team building,
and new business development. Equally strong in relationship
building, inventory management, customer service, and logistics / distribution
operations. |
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Planned and launched a highly successful sales and marketing strategy for POS software
provider.
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Directed the creation of marketing materials, press releases, and advertising campaigns that drove sales to record levels.
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Supervised internal sales and customer service for national
sundry program that supported distribution network of
98.
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HRF INDUSTRIES – Seattle,
Washington
VP Sales and Marketing (9/05-Present)
Directed the marketing and sales of hardware and point-of-sale software.
Supervised national sales manager, seven account managers, and an administrative
staff of two. As member of Executive Management Committee, directed
business operations and managed budgets. Personally handled critical
negotiations with key accounts.
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Played a key role in building an e-commerce network that strategically
linked related businesses and promoted new sales. Conducted
market research and set-up customer focus groups. Developed
comprehensive marketing plan announcing industry e-commerce
initiative.
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Directed marketing launch of new Windows POS
program.
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Supervised the complete rebuilding of HRF's Web
site.
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Developed team-based selling and servicing strategies for
major accounts.
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HEDRO SERVICES – Spokane,
Washington
Market Manager (1999-2005)
Directed sales management functions for three branches with annual sales
volume of $11 million. Handled
collections, pricing, P&L management, and customer service. Supervised
the development of marketing tools at all three locations.
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Trained, developed, and supervised inside and outside sales teams.
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Developed distribution center into one of
top three operations (out of 110) nationwide.
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Recognized as "Manager of the Year" in 1999 and 2001.
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Received multiple awards for market performance, profit
revenue, safety, and volume.
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Supervisor, Sundries and
Branch Purchasing (1998-1999)
Managed Sundry Program that supported 120 branch locations. Oversaw
purchasing, distribution, invoicing, operations, inventory, and customer
service. Analyzed daily inventory transactions and collaborated with
systems group on a daily basis.
B.S. Business Administration
– University of Washington (2000)
A.S. Computer Information
Systems – Seattle Western College (1997)
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Face-to-face Selling Skills
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Supervisor Workshop: Communications, Safety, Health, Environment,
Training, EEO, Assessment Center, Appraisal and Counseling,
Documentation, and Complaint Handling
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Involvement Management: Management by Objectives, Work Team
Building, and Job Enrichment Techniques
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Managing Interpersonal Relationships: Application of Appropriate
Behavioral Strategies to Maximize Positive Interaction with
Individual Social Styles
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Modern Management Leadership: Supervisor’s Role Before, During,
and After a Union Organizing Campaign
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