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| VP MARKETING with record of success
in sales leadership, operations, staff motivation, team building,
and new business development. Equally strong in relationship
building, inventory management, customer service, and distribution
operations. |
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Customer-driven. Committed to providing excellent customer
service.
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Results-oriented manager with proven ability to develop business
plans that consistently meet or exceed sales and revenue goals.
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Dedicated team leader with well developed organizational, interpersonal,
and communication skills.
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Developed sales and marketing strategy for POS software
provider.
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Directed the creation of marketing materials, press releases,
and trade journal advertising campaigns to drive sales.
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Managed sales and customer service delivery for automotive
replacement glass distribution centers.
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Supervised internal sales and customer service for national
sundry program that supported distribution network of
98.
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HRF INDUSTRIES – Seattle,
Washington
VP Sales and Marketing (9/05-Present)
Directed the marketing and sales of hardware and point-of-sale software.
Supervised national sales manager, seven account managers, and an administrative
staff of two. As member of Executive Management Committee, directed
business operations and managed budgets. Personally handled critical
negotiations with key accounts.
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Played a key role in building an e-commerce network that strategically
linked related businesses and promoted new sales. Conducted
market research and set up customer focus groups. Developed
comprehensive marketing plan announcing industry e-commerce
initiative.
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Directed marketing launch of new Windows POS
program.
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Supervised the complete rebuilding of HRF's corporate Web
site.
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Developed team-based selling and servicing strategies for
major accounts.
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HEDRO SERVICES – Spokane,
Washington
Market Manager (1999-2005)
Managed marketing for three branches with annual sales
volume of $11 million. Handled all administrative functions, including
collections, pricing, P&L management, and customer service.
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Supervised inside and outside sales teams.
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Opened new distribution center and developed it into one of
top three (out of 120) nationwide. |
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Recognized as "Manager of the Year" in 1999 and 2001.
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Received multiple awards for market performance, profit
revenue, safety, and volume.
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Supervisor, Sundries and
Branch Purchasing (6/90-8/95)
Managed Sundry Program that supported 120 branch locations. Oversaw
purchasing, distribution, invoicing, operations, inventory, and customer
service. Analyzed daily inventory transactions and collaborated with
systems group on a daily basis.
B.S. Business Administration
– University of Washington (1990)
A.S. Computer Information
Systems – Seattle Community College (1988)
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Supervisor Workshop: Communications, Safety, Health, Environment,
Training, EEO, Assessment Center, Appraisal and Counseling,
Documentation, and Complaint Handling
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Involvement Management: Management by Objectives, Work Team
Building, and Job Enrichment Techniques
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Managing Interpersonal Relationships: Application of Appropriate
Behavioral Strategies to Maximize Positive Interaction with
Individual Social Styles
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Modern Management Leadership: Supervisor’s Role Before, During,
and After a Union Organizing Campaign
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Making Things C.L.I.C.K. Workshop. (Using "Intelligent Fast
Failure" as a novel approach to using creativity to solve business
problems)
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