Burton Creswell
Customer Service: Personable and professional with ability to resolve problems, handle escalations, and communicate effectively in-person, over the phone, and via phone.
Office Operations: Experience with report writing, data entry, business correspondence, word processing, typing, 10 key by touch, record keeping, and paperwork processing. 
Effective Communicator: Well-developed written / verbal communication and negotiation skills. Able to maintain positive relationships with team members and staff at all levels.
Computer Literate: Advanced proficiency with MS Office applications; web savvy.

WITTER-JOHNSON WAREHOUSE SYSTEMS, INC. – Beaverton, Oregon
Purchase materials, expedite order process, and ensure the on-time delivery of customer orders. Received letter of appreciation for establishing new office supply program with preferred supplier, resulting in significant annual savings. (2008–Present)

ACME ELECTRONICS, INC. – Sherwood, Oregon
Procured components and negotiated purchase agreements with preferred suppliers. Assisted with implementation of ISO Procedures. Cultivated and maintained positive relationships with internal and external customers. (2001–2008)

SEQUENT COMPUTER SYSTEMS, INC. – Portland, Oregon
Purchased capital equipment and office products; negotiated maintenance agreements. Sourced new supplier for printer cartridges, resulting in savings of $72 on each cartridge purchase. Negotiated new contract with supplier of memory upgrade chips that saved employer $2,000 each month. (1996-2001)