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VP GLOBAL MARKETING with record of success in sales leadership, operations, staff motivation, team building, and new business development. Equally strong in relationship building and customer service. Results-oriented manager with proven ability to consistently meet or exceed sales and revenue goals.

	Developed sales and marketing strategy for POS software provider.
	Directed the creation of marketing materials, press releases, and trade journal advertising campaigns to drive sales.
	Managed sales and customer service delivery for automotive replacement glass distribution centers.
	Supervised internal sales and customer service for national sundry program with a distribution network of 87.

HRF INDUSTRIES – Seattle, Washington VP Sales and Marketing (2009-Present) Directed the global marketing and sales of hardware and point-of-sale software. Supervised international sales manager, seven account managers, and an administrative staff of two. As member of executive team, directed business operations and managed budgets. Personally handled critical negotiations with key global accounts.
	Played a key role in building an e-commerce network that strategically linked related businesses and promoted new sales. Developed comprehensive marketing plan announcing this in dusty-wide e-commerce initiative, including press releases, trade magazines, print advertisements, trade show representation, and customer communication.
	Directed marketing launch of new Windows POS program.
	Developed team-based selling and servicing strategies for major accounts.

HEDRO SERVICES – Spokane, Washington Market Manager (2001-2009) Directed sales management functions for three branches with annual sales volume of $11 million. Handle all administrative duties, including collections, pricing, P&L management, and customer service. Supervised marketing functions at all three locations.
	Supervised inside and outside sales teams.
	Opened new distribution center and developed it into one of top three (out of 120) nationwide. Only new facility to generate a profit the first year of business.
	Twice recognized as Manager of the Year.
	Received multiple awards for market performance and sales volume.

Supervisor, Sundries and Branch Purchasing (1999-2001)
Managed Auto Glass Sundry Program that supported 120 branch locations. Oversaw purchasing, distribution, invoicing, operations, inventory, and customer service. Analyzed daily inventory transactions and collaborated with systems group on a daily basis.

B.S. Business Administration – University of Washington A.S. Computer Information Systems – Seattle Community College
	Face-to-face Selling Skills
	Supervisor Workshop: Communications, Safety, Health, Environment, Training, EEO, Assessment Center, Appraisal and Counseling, Documentation, and Complaint Handling.
	Involvement Management: Management by Objectives, Work Team Building, and Job Enrichment Techniques.
	Managing Interpersonal Relationships: Application of Appropriate Behavioral Strategies to Maximize Positive Interaction with Individual Social Styles.