Technology expert with 11 years' experience in information systems management and systems design. Dedicated team leader with broad exposure to complex technology environments.

	Experienced in planning, implementing, and managing information systems, programs, policies, and procedures in multi-site locations.
	Successful in utilizing technology to improve operational efficiency, reduce costs, and meet reliability goals.
	Broad knowledge of emerging technologies, including Web infrastructure, IS architecture, database administration, licensing issues, and e-commerce.

A&P GAS TRANSMISSION NORTHWEST
Portland, Oregon
Director of Distributed Computing (1997-Present)
Manage IT operations and operating budget of approximately $12 million annually. Direct corporate end-to-end networking design and support for a five-state, multi-protocol network. Supervise technical teams with 15-20 system engineers, project managers, system administrators, and consultants.

	Set up centralized Help Desk and Y2K disaster recovery programs.
	Serve as member of IT Council and play an active role in making decisions that affect 19,000 users company-wide.
	Developed hardware standards that reduced purchasing costs by $5 million.
	Used outsourcing and remote management technology to reduce costs by 27 percent.
	Set up high-availability clustered systems that virtually eliminated system downtime.

Key Projects:

	Served as project manager and chief architect of $3.5 million rightsizing project. Built five-state distributed computing infrastructure and developed standards and procedures for system management, application development, and security.
	Transitioned company to Exchange / Outlook messaging environment. Designed encrypted e-mail systems (allowing utilization of the Internet for communication purposes) that eliminated need to build expensive private network.
	Used directory services to provide automated application distribution, allowing IT to provide services enterprise-wide without the need for local systems engineers and administrative staff.
	Developed and implemented Intranet system designed to promote a seamless communication infrastructure.

INTERNATIONAL COMPUTER SYSTEMS / ADVO SYSTEMS
Portland, Oregon
Vice President, Engineering (1992-1997)

Managed Systems Engineering for IT consulting firm that provided technical solutions for Fortune 500 clients (i.e., pre- and post-sales system integration project support; consulting in network design and architecture; and development of groupware / e-mail collaboration systems). Recruited and trained consulting staff.

	Built research and development lab that provided engineers and clients with access to a technology proving ground.
	Developed and launched 24-hour technical support hotline.
	Transformed ICS from a hardware products company to a service-oriented consulting firm.
	Achieved International Micronet Systems Premier Banyan and Novell Reseller status in less than two months.
	Increased service revenues 95 percent by providing leading-edge technical solutions.

SOFTWARE LTD.
Miranda, California
Technical Support Manager (1989-1992)

Directed technical support center for software development firm. Hired and managed team of code specialists that provided technical support.

	Partnered with Oracle and Novell to introduce client server computing through seminars and technical presentations.
	Provided sales support at the Comdex computer expo.
	Set up advanced consulting division that focused on high-end networking and application support.

B.S. COMPUTER SCIENCE
University of San Francisco

	HPUX Series 800 System Administration
	Sybase System 10 Fast Track Series
	Oracleware Technical Training
	Certified Netware Engineer
	Certified Banyan Engineer
	Certified Cisco Router Engineer
	Certified Proteon Internetworking Engineer
	Certified Wellfleet Engineer
	Netware SFTIII Specialist

San Francisco, California (1989)

TECHNICAL TRAINING

OFFICE AUTOMATION AND WORKGROUP SOFTWARE

	Office 97 / Office 2000
	Notes / Domino
	Exchange / Outlook
	Microsoft Windows NT / Netware

DATABASES

	Sybase
	Oracle / SAP
	SQL Server